Frequently asked questions

Oui

No. The team is bonded, insured and background-checked, so they can work from a key or a door code.

Yes, the team brings its own supplies and equipment. You only need to point out anything you want treated differently, such as a special floor or a surface to avoid.

It depends on how many bathrooms there are, how much build-up there is, and whether the job is a one-off or part of a regular rota. Baseboards and the inside of appliances take longer than a standard pass.

The team comes back within 24 hours at no charge. The 50-point checklist is left on your counter, so you can compare it with what you see and tell us what to redo.

Offices and shops are quoted on site rather than over the phone, because a shop floor, a stockroom and a row of desks take different work. Tell us the address and what the space is used for.

Weekly, every two weeks or monthly. Regular visits cost less per clean than a single visit, because the team already knows the home and works faster.